Continuous monitoring.
Problems solved before they happen.
netCare keeps your company’s IT infrastructure under permanent surveillance — so you’re never surprised by a failure that could have been avoided.
Your network is working now. But what about in an hour?
Infrastructure failures rarely happen suddenly. Usually there are signals — an overloaded switch, a disk to fill, an unstable connection. The problem is that these signs go unnoticed until it’s too late.
A continuously monitored infrastructure has up to 80% less unplanned downtime than an infrastructure managed reactively.
When the network crashes, operations stop. And the one-hour cost — in lost productivity, disrupted business, and affected reputation — is always much higher than the cost of having avoided it. NetCare exists precisely to prevent this from happening.
What is netCare
netCare is the monitoring, maintenance and ongoing management service of Galeede’s IT infrastructure. Through professional monitoring tools, we track in real time the state of the network, servers, switches, firewalls and all critical components of the infrastructure.
When we detect an anomaly—before it turns into a failure—we act immediately. Your company is only known when the problem is already solved.
What covers netCare
- Continuous monitoring of networks, servers, switches and firewalls.
- Automatic warnings of anomalies and potential failures.
- Proactive response to incidents — we act before the failure affects operations.
- Regular preventive maintenance of equipment and configurations.
- Firmware and infrastructure software updates.
- Backup management and data integrity verification.
- Monthly infrastructure status report and incidents dealt with.
- Update and performance report.
- Priority technical support for infrastructure incidents.
- Quarterly review of settings and improvement recommendations.
netCare Packages
netCare Essencial
Monitoring of infrastructure with response in business hours. Monthly report and quarterly preventive maintenance. Ideal for companies with operations in normal hours.
netCare Pro
24/7 monitoring with response in 4 hours. Weekly report, monthly preventive maintenance and quarterly infrastructure review. For companies with critical operations or outside of normal hours.
O netCare é ideal
- Companies that rely on the network and systems to operate continuously.
- Organizations that have already suffered infrastructure failures with business impact.
- Companies without internal IT team dedicated to infrastructure.
- Companies that have completed a netDeploy implementation and want to keep the infrastructure in optimal condition.
- Managers who want to have visibility into the real state of IT infrastructure.
READY TO START?